2017 COP – Cassel Hospital

Our 2nd CoP was held at Cassell Hospital on the 7th of July.

Using “Open Space Technology” we explored the following statement:

“Creating a ”learning team and/or service” is one of the most difficult challenges we face”.
Practitioners, service users, carers, managers, commissioners & others with an interest were invited to explore this question with us, as we seek to inform service design and standards. Attendees were encouraged to bring thoughts, reflections or evidence to either confirm or refute this statement.

During the day the discussion points were recorded here.


Open Space Technology is an approach to “purpose-driven leadership”. It is a methodology for hosting meetings which focus on a specific and important purpose but begins without any formal agenda. This approach forces self-organisation to “do its thing”. Although one can’t predict specific outcomes, it’s highly productive especially where there is likely to be conflict and passion. Some of the inspiring side effects that are regularly noted are laughter, hard work which feels like play, surprising results and fascinating new questions.

Cassel Hospital